Metric Definition
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‎08-13-2024 04:41 AM
Hii, I have created a custom table named Testing(u_testing) extends task table. now I want to create a Metric definition with type script calculation to calculate the time in which my record was active. can you please help me with the script n all.
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‎08-13-2024 04:56 AM
Hi, what is the definition of "active"? If it refers to the time difference between when something was created and when it was closed, you don't need to create a metric definition. You can obtain this data by running a simple report with a custom calculated field.
Please find the screenshots below. If you still need a metric definition, please let me know.
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‎08-13-2024 05:06 AM
https://www.servicenow.com/community/virtual-agent-forum/metric-definition/td-p/3016817
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