Resolved! How to add a attachment next to a field in a form ?
Hi I want to add a attachment next to a field in a form, similar to what is shown in the attached image . How can I achieve this ? Thank you
Forum Posts
Resolved! Product Visible in Service Catalog Despite Empty "Published Item" Column – Why?
In ServiceNow, the "Published Item" column in the Maintain Items (sc_cat_item) table is used to indicate whether a catalog item is published. However, in some cases, even when this column is empty, the product still appears in the Service Catalog (/s...
Hii I want to create a catalogue requst is created for multiple users using single form?
I want to have a pdf upload field mandatory(Not using )I want this request to request for multiple users.respective approvals should be send to respective level admins?
Hii I want to create a catalogue requst is created for multiple users using single form?
I want to have a pdf upload field mandatory(Not using )Ic= want this request to request for multiple users.respective approvals should be send to respective level admins?
Resolved! Display Variables on Specific Task
Hello I want to show specific variables on the Catalog Task, The variable should be hidden for another task and RITM in workflow, had a generic solution based on a Onload client script -short description Which I don't want to proceed The variable ...
I have a variable called country which is reference to location table, and having a another esn tabl
I have a variable called country which is reference to location table, and having a another esn table there we have almost 60 countries, we need to show only 60 countries that too we need to refrernce it to location table only.Please suggest me
I want o display the logged-in user assets in portal
Hi Team, I have computer table and we have maintain the all users assets. we have identified the based on "assigned to". I want to display the logged in user assets. how to display the assets in portal. Could you please provide the steps.Regards,Thar...
Compose email in CSM workspace not working like SOW workspace
1. SOW Out Of the Box Functionality I have create one incident from SOW workspace. 1. Then go to compose and clicked on email2.It draft the email and populates the TO and CC field on compose email.3,Then updated and added some data on email.4.Then cl...
Resolved! Background script to close the bulk RITM's .
Hi, I have a requirement to close the RITMs with condition below using background/fix script1.Catalog item specific = 'xyz'2.Assignment group is empty3.State is open/work in progress/pending I need to write a background script to close the RITMs whic...
How to see Parent and Child incidents on a Problem record
Parent Incident have 5 child Incident related to itWhen the parent Incident is related to the problem record only the parent Incident is getting related and not the 5 child incidents related to the Parent which is making it difficult to understand th...
Notification for Peer Review Approval in Change Requests
Hello Everyone, At present, we have notifications set up for change requests when they are either approved or rejected based on the approval field. We have several approval stages, including peer review approval, manual approval, and change managemen...
SLA 'has breached' flag
Hi,I am hoping someone can help me with a query on the Has breached flag on a SLA :The Actual elapsed percentage on the above SLA is well less than 100% but the 'has breached' flag is true.Is has breached controlled by Actual elapsed or business elap...
Account payable agent module in servicenow with using Agentic AI
Newly implementing Agentic AI in ServiceNow, here i have a one use case i.e, Account payable agent(Finance Operations) but i need to implement and configured in ServiceNow.Can any one help me the process.
How to call GlideDialogWindow from client script of another ui page
Hi, I have created one button UI action on form. When we click on button then dialog box opens up which has Cancel and Submit button. Till here everything is working fine. Now when we click on Submit button, another dialog box should open which also ...
Resolved! catalog item
Hi All,Good evening!In a catalog item, i have mentioned variable type as a list collector, for that list table selected as custom table, this custom table i have created mentioned location as new column under choices I have added different location...
