Microsoft Sentinel and ServiceNow Bidirectional Sync - Assignment rule not working
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10-17-2023 08:36 AM
I have the Microsoft Sentinel Plugin installed for the bi-directional sync of incidents:
I have an assignment rule for these to directly go to the Security team, however for a second or so its being assigned to the Service Desk:
Could there be something in the plugin or from Sentinel that is auto assigning to the ServiceDesk?
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02-27-2024 07:22 AM
Hi,
Any solution for this? We are also facing the same issue.
Please let me know if any solution found.
Thank You
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04-05-2024 05:28 AM
Unfortunately no...
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11-26-2024 05:27 AM
we are also planning to start this integartion as of now we installed plugin our system
could you please provide do you have any documentation what the pre and post requisites and configuration steps it will help me lot .
Thanks in advance
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04-04-2024 09:02 AM - edited 04-04-2024 09:23 AM
Same requirement, can we pass the below values from Sentinel to ServiceNow or should we manage only from ServiceNow ? Please help
Service, Owning group and Assignment
Thanks
Ashok