I have a select box variable for example 'partner' in my catalog item, which is having user details as question choices(text is the name and value is the email id).I have to send notification to the partner field value which was selected during raisi...
Hi Team, I want time in Zulu format, eg. 2022-05-31T07:34:45.968Z. Can you please tell me if there's a function to implement it? Thanks and Regards,Hrithik Nirupam
Hello,I have a state flow on the form with state 'Open','WIP','review','closed'..Also i have a state field on the form which have choices 'open','wip','review','closed complete','closed incomplete','closed skipped'..I need to hide the choices'closed ...
Hello All I have background script which add user's manager into the group('Approval'). If user is no longer manager then it will removed it from the approval group. Now i have to add one more condition, if the manager is having itil role then he / ...
Hello,When I click on the show schedule related list that appears when I open a Schedule [cmn_schedule] table record, the schedule is displayed.If there is a schedule, an Event popup is displayed when clicked, but is it possible to change the fields ...
Hi,I am getting error in Navbar menu - Get support.Any help, why it is showing and how to rectify it ? Second: How to move "Get support" to the right side in navbar ? Thanks in Advance!
Hello everyone!I have a rather basic question. We are on Washington DC release. How am I able to set up an email notification to every single new unassigned Incident within my groups? It would make our job easier. Thanks for the answer in advance!
Hi All, We have a field called 'Escalated' on Incident and Request form I will create a new Field called Esclated Time and display the time spam when the ticket is Escalated or Marked as Escalated.how to achieve this, and your solution will be much a...
I have completed Servicenow ITSM Course where i can do Live project to get Real-time knowledge?
I moved an update set from dev to test after successfully building and testing a approval flow in flow designer. I then tested in our test instance and it does not work. The same groups are in both environments. The users within the groups have the s...
I have created a Visual Task Board with 4 states /Columns "Backlog", "Ready for Development", "In Progress" and "Done". I have been adding 2 different categories of work types to Backlog and then it moves from Each states to closure. Now, I want to g...
The employee center tab is PROD and is working as it should but when we click on the globe it goes to dev instead of PROD.
Can we remove "Edit Column" from List actions in the Agent Workspace for HR Case Management.
Hi Team,Can someone respond to the below query. Thanks in advance.What is retroactive start and pause in SLA and could you please give me one example with images?
