Microsoft Sentinel and ServiceNow Bidirectional Sync - Assignment rule not working
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10-17-2023 08:36 AM
I have the Microsoft Sentinel Plugin installed for the bi-directional sync of incidents:
I have an assignment rule for these to directly go to the Security team, however for a second or so its being assigned to the Service Desk:
Could there be something in the plugin or from Sentinel that is auto assigning to the ServiceDesk?
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04-05-2024 05:29 AM
I marked the question as new to hopefully get some more eyes on this one.