Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

MIM Workbench - Communications

daisybora
Tera Contributor

Hi Team,

Can we automate the communications to be sent from a major incident via the workbench Communications tab, to send out comms automatically every 30 mins for the duration of the outage until the outage is resolved.

 

Another requirement is to simply have a final update indicator or flag, to say send out the final comms which informs the outage is resolved and no further updates.

0 REPLIES 0