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MS Teams integration: Import Meeting transcript to ServiceNow record

PoojaRaghav16
Tera Contributor

‎04-10-2025 09:17 AM

We have a usecase wherein user will schedule Teams meeting from Problem record. Post meeting the Transcript needs to be imported in ServiceNow as Attachment/worknote.
Is there a way we can leverage OOB 'Import Messages from Microsoft Teams' or any other way to achieve this?

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