Need Closure Code Definitions & Best Practices - Case Management

[cheriejeffries]

Are there closure code definitions and best practices for case management?

[Abbas_5]

Hello @cheriejeffries,

Please refer to the links below:
https://www.servicenow.com/community/incident-management-forum/need-closure-code-definitions-amp-bes...

https://www.youtube.com/watch?v=56IAivbwCK4

If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.
Thanks & Regards,

Abbas Shaik