Need full

[poco]

In record producer Variable I have one variable drop down variable name is "This the issue "

a resolved

b in progress

Suppose user select a

I want to set state of incident resolved And update the resolution code

Suppose user select b

I want to set state of incident is in progress In service now

i tried below script in record produce script field 

please help me on this 

[Mani A]

Write this in record producer script field

var issueState = producer.variables.this_issue_request_is;

var incidentGR = new GlideRecord('incident');

incidentGR.get(producer.varibales.inc); 

if (incidentGR.isValidRecord()) {

    if (issueState == 'Resolved') { 

        incidentGR.state = 6; 

        incidentGR.close_code = 'code'; 

    } else if (issueState == 'In Progress') {

        incidentGR.state = 2; 

}

    incidentGR.update();

[poco]

Not working 

[Mani A]

Share your updated script and what is not working..have u added logs ?

[poco]