Need to send a bounce back email when ever we receive a new mail to our instance to create incident.

varma2
Mega Sage

Hi All,

I need to configure When ever our ServiceNow instance receives a new mail to create a incident we need to send bounce back user to that user.

This requirement only for New e mail that are came to our instance. 

 

Please suggest.

Regards,

 

 

 

1 REPLY 1

Kieran Anson
Kilo Patron

Hi,

What have you tried so far? We can help if you're struggling to get something working