New tab on record in Service Operations Workspace
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07-09-2024 02:49 AM - edited 07-09-2024 04:01 AM
Hello ,
I want to create a new tab for Task SLA's in Service Operations Workspace like we have in Agent Workspace.
How to configure that ?
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Service Operations Workspace
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07-09-2024 03:32 AM
Check your workspace view of the form in the 'old' back end. If you add the task sla related list to the form, it will show up in the workspace.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-09-2024 04:00 AM
Hello Mark ,
Task SLA is already added to the related list in the workspace but it doesn't show up in Service Operations Workspace
Thanks
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07-09-2024 04:53 AM
So it's part of your related lists, but you want it to be separate. I think this blog will show you how to do it: https://www.servicenow.com/community/next-experience-blog/service-operations-workspace-showing-relat...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-09-2024 05:41 AM
You have to check the UIB configuration for the page related list component if this is being restricted by some conditions