Not able to access a Application scope

dhivyal94299399
Tera Contributor

Hi Community,

I'm checking on skipped records and wanted to capture which needs to be reverted back to base system in an update set. When I noticed the record, those are in "Mobile App Builder API". I'm unable to choose the application in picker, I went to the application and tried the "Switch to this Application". 
It shows me "Not Allowed to switch to this application scope". 

Can anyone help me here. How can create an update set in the application so that I capture the updates

3 REPLIES 3

Tanushree Maiti
Tera Patron

Hi @dhivyal94299399 

 

Refer KB:  KB2946552 Getting 'Not allowed to switch to this application scope' error while trying switch to th... 

 

Resolution

Steps to Resolve
When an application is a private application, users with the *admin* role are not permitted to switch to its application scope.

Admin users cannot switch to the scope of any private application. The *private* attribute is defined by the application publisher and cannot be modified.

This restriction is intentional, as the application publisher does not expect customers to perform customizations within that application scope. Consequently, the application is marked as private when published.

 

Also check : 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

dhivyal94299399
Tera Contributor

Hi @Tanushree Maiti ,

I understand the restriction is intentional. But is there a way to override it. In the KB the resolution provided is more of justification.

Ankur Bawiskar
Tera Patron

@dhivyal94299399 

skipped records during upgrade is used to check OOTB components and customizations etc

share screenshots of what you require

Process the skipped records list 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader