Not getting proper output

[Community Alums]

Hi All,

I have used this script :

var gr=new GlideRecord('incident_task');

gr.addQuery('sys_id','f9f3a80e476dbd1065296439736d4ke3');

gr.query();

if(gr.next())

{

    var result=new test().getSymptoms(gr.incident.parent.u_symptom.getDisplayValue());

    gs.info(result);

    var obj={

                "name": "symptoms",

                "value": result,

                "valueType": "string",

                "@type": "symptoms"

    };

gs.info(JSON.stringify(obj));

    gs.info(new test().getSymptoms(gr.incident.parent.u_symptom.getDisplayValue()));

This is the Output that I am getting : 

ServiceDegradation
{"name":"symptoms","value":{},"valueType":"string","@type":"symptoms"}
ServiceDegradation

What I want to understand is that why am I getting "{}" inside "value" of "obj" and not "ServiceDegradation" which is the proper output that I should get. Whereas if you see that if  I try to use gs.info() then I am getting the proper value from the function that is "ServiceDegradation". Please note that I tried using JSON.stringify() as well but I am still getting the same thing ,i.e. {} inside value

[Ahmmed Ali · Accepted solution]

Hello @Community Alums 

What type of data you are returning from the script include at 

var result=new test().getSymptoms(gr.incident.parent.u_symptom.getDisplayValue())

try returning string from the script include or modify the above statement as

var result=new test().getSymptoms(gr.incident.parent.u_symptom.getDisplayValue()) + "";

Thank you,

Ali

[Community Alums]

Hi @Ahmmed Ali ,

var result=new test().getSymptoms(gr.incident.parent.u_symptom.getDisplayValue()) + ""; 

The above line gave the proper result.

Thanks,

Hrithik Nirupam