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Only need to display particular assignment groups in assignment group field of change request table.

praveen1231
Tera Contributor

Hello Everyone,

I need to restrict access to the Change Request form for anyone outside of the specified groups. This restriction applies to Normal, Standard, and Emergency changes. Only the assignment groups listed below should be able to raise change requests or need to display in assignment_group field. Please let me know if you had any idea. 

praveen1231_0-1722970264394.png

Thanks regards

Praveen

 

 

 

@Ankur Bawiskar 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@praveen1231 

to restrict and show only those groups you need to use dictionary override on assignment_group field as that field belongs to task table

Also to restrict creation check the left nav module from where they are creating requests; create a role and give it those groups and add this role to the left nav module

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader