OOB Change Approval Policy

ApoorvaD
Tera Contributor

Hi Team,

 

For Change we have OOB Flow designer which adds approval in Approvers and Group Appoval. Here i have to show only Group Approval and remove Approvers Tab from change request. OOB Flow designer checks if Approves are approved then move forward, It is not considering Group Approval "Approval state" So in flow designer what i have to modify in order to check for Group Approval instead of Approvers. Apply Change Approval policy activity is not available in action of the flow designer so i am not able to understand how it is working.

Flow Designer : Change - Normal - Authorize

 

Can any one guide me on this?

ApoorvaD_0-1741687655083.pngApoorvaD_1-1741687680110.png

 

Regards,

Apoorva

3 REPLIES 3

J Siva
Tera Sage

Hi @ApoorvaD 
Group approval is nothing but collection of individual approval records.
Group approval "Approval state" will be updated based on the user approval record.
So there's no point to remove Approvers and keep only Group approval.

Regards,
Siva

ApoorvaD
Tera Contributor

Hi,
If we have 100 approvers in one group then it will show all 100 user name so it will be difficult. So we need to Make use of Group Approval rather than Approves.
If group is approved then move change to next state.

 

Regards,

Apoorva

J Siva
Tera Sage

I don't think anyone can take action on the group approval record directly.
In the approval user record we have approve/reject action but not in the Group approval record