OOB Ui Action Visibility on Workspace form on approval table

[Divesh J]

Hi,

So basically my requirement is i have created 2 Ui action buttons 'approve' and 'reject' on the Approval(sysapproval_approver) table. But there already exist 2 OOB UI action buttons on the same form. My buttons get visible only if the conditions are met but the OOB ones are visible always on the approval record. My requirement -> is there anyway i can make my custom UI actions visible over the OOB ones on the workspace? But the catch is i cannot modify any aspect of the OOB UI actions. 

[G Ponsekar]

Hi @Divesh J ,

Can you refer: https://www.servicenow.com/community/itom-forum/how-to-override-oob-ui-action/m-p/892106

https://www.servicenow.com/community/itsm-forum/ui-action-overriding-does-not-work-if-ootb-ui-action....

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

Thanks, GP

[SP22]

Hello @Divesh J,

Possible solutions

1. UI Actions have an "Order" field. Lower numbers are rendered first (i.e., higher up or more prominent).
2. Set the "Order" of your custom UI Actions to a lower value than the OOB ones.
3. Give your custom UI Actions distinctive names or icons to make them stand out.

Thanks
Santosh.P

[Divesh J]

Hi Santosh,

Thanks for the help i tried that, but it isn't working.