Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

OOTB fields of Incident table

sree vidya
Tera Contributor

Hi Community,

Is there any document that has OOTB columns/fields of incident, like "number, "caller", explained? If yes, please send my way.

Thanks in advance

5 REPLIES 5

Shashwat Rao
Tera Expert

Hello Sree,

 

Navigate to System Definition > Tables & Columns to view the Tables & Columns foto get list of OOTB field for any table.   Generally, customer-extended fields are prefaced by "u_"

Sanket Kutwal
Tera Expert

Hi sree,

 

You can refer this link for the detailed info: https://docs.servicenow.com/bundle/utah-it-service-management/page/product/incident-management/task/...

 

If the above solution was helpful to you, please mark the solution as 'Accepted Solution' and also as 'Helpful'.  

 

Thank You!

Sanket.

Uncle Rob
Kilo Patron

This is one thing I wish was better about Docs.  Docs is a far more Descriptive posture than wiki was (wiki was far more focussed on HOW).  But despite that, one of the hardest things to do on Docs is get a list of OOB fields and their intended use.  

Uncle Rob
Kilo Patron

Might be faster to list the fields you don't know the intent of and maybe we can build a little forum KB article here.