OOTB fields of Incident table
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‎04-23-2024 05:28 AM
Hi Community,
Is there any document that has OOTB columns/fields of incident, like "number, "caller", explained? If yes, please send my way.
Thanks in advance
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‎04-23-2024 05:31 AM
Hello Sree,
Navigate to System Definition > Tables & Columns to view the Tables & Columns foto get list of OOTB field for any table. Generally, customer-extended fields are prefaced by "u_"
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‎04-23-2024 05:39 AM
Hi sree,
You can refer this link for the detailed info: https://docs.servicenow.com/bundle/utah-it-service-management/page/product/incident-management/task/...
If the above solution was helpful to you, please mark the solution as 'Accepted Solution' and also as 'Helpful'.
Thank You!
Sanket.
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‎04-23-2024 05:42 AM
This is one thing I wish was better about Docs. Docs is a far more Descriptive posture than wiki was (wiki was far more focussed on HOW). But despite that, one of the hardest things to do on Docs is get a list of OOB fields and their intended use.
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‎04-23-2024 05:43 AM
Might be faster to list the fields you don't know the intent of and maybe we can build a little forum KB article here.