Opening a External Link in new browser tab automatically from Virtual Agent
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07-17-2025 05:23 AM
I am implementing a solution where it requires automatically launch an external link in new browser tab when certain step executes - without requiring the user to click a link. How it can be achieved in virtual Agent?
Any pointers , code sample or best practices would be greatly appreciated.
Thanks in advance
1 REPLY 1

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07-17-2025 06:09 AM
You can't open a new window in most modern browsers unless a user initiated it, it's to avoid annoying popups.
There may be some dirty ways around that, but I would really discourage doing that, since most of such solutions introduce a security risk.
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