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Platform Analytics - Problem State View

SriramG29
Giga Contributor

I need a dashboard or report the records that have gone to Fix in progress in the last 7 days

 

1 REPLY 1

Naveen20
ServiceNow Employee

Quick Report (Reports Module)

Go to Report sources > New, then configure:

  • Source type: Table
  • Table: problem (Fix in progress is typically a Problem state)
  • Filter conditions:
    • State = Fix in Progress (2)
    • Fix in progress since >= javascript:gs.daysAgo(7)or if that field isn't available, use an audit-based approach (below)

      Use this source for reportsScreenshot 2026-04-09 at 7.43.19 PM.png