In virtual agent I have tried many different things like creating very simple custom greeting setup topics, but I cannot get rid of the "Please Select your issue" message that pop up at the when a user first starts the virtual agent. It shows up before my greeting with a bunch of irrelevant options.
How do i make this go away. How do i edit the options (the main option is about retirement - why would I want to show this as the first option )
Thanks
J
