Presentation on integration between artic wolf and service now

[kushagra agarwa]

Hello,

Did anyone have presentation on integration between artic wolf and service now

[Mark Manders]

Maybe use AI to generate a presentation from this site: https://docs.arcticwolf.com/bundle/m_itsm_integrations/page/configure_servicenow_to_integrate_with_a...

[Vishal36]

Hi @kushagra agarwa, 

Artic Wolf and ServiceNow integrations are definitely gaining interest — especially for teams looking to streamline incident response, threat alerts, or ticket automation from a SOC (Security Operations Center) environment into ServiceNow. However, a few things to consider before you start:

• What type of alerts or incidents do you want to flow into ServiceNow — should it be based on type, severity, or certain playbooks? Are you using ServiceNow SecOps, or would this flow into ITSM or another module?
• Do you need one-way alerting, or should the integration allow for updates back to Arctic Wolf once an incident is resolved or escalated?
• Will the integration need to support attachments, comments, or analyst notes between the systems?

You may consider OpsHub Integration Manager (Atlassian Solutions and ServiceNow Partner)— a trusted integration platform used by teams needing real-time, bi-directional sync with ServiceNow. It helps preserve full context across systems (like alerts, comments, users, and status) and runs seamlessly, without requiring plugins or code changes to either tool.

Hope it helps!

[RMendoza]

Hello

I'd like that presentation as well if it's available.  Our agency is getting ready to do the integration.