Preview ICON - Agent workspace

Jason Rooney
Tera Contributor

All

The Preview Icon works on "Normal View" on requests

BUT 

When we move over to Workspace "service operation workspace" the same Request - the preview icon is missing?

Dictionary attribute ?

Added pics for attending

-Jason 

Normal Location.png

agent workspace.png

  

4 REPLIES 4

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Jason Rooney ,

You can use field Decorator for that :https://www.servicenow.com/docs/bundle/vancouver-platform-user-interface/page/administer/workspace/t...

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

I need to get the Preview action working in workspace - I don't need decoration icon to the left

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Jason Rooney 

is this happening for all reference variables in workspace?

did you recently upgrade?

was this working fine earlier?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes - to Yokohama

This feature was not on earlier releases ( for this one Field )