Print 1 MRVS "Row" per SC Task

Dolly M
Tera Guru

Hi,

 

We have a catalog consisting of an MRVS. The requirement is to create as many SC Tasks as the number of rows in MRVS. This is achieved.

However, under variable editor section of each SC Task, it is required to show only "1 row of MRVS" for which that SC task is created and not all. 

Can this be achieved ?

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Dolly M 

so the number of task creation is done and you are stuck with showing 1 row of MRVS each in each of the task?

how would you know which MRVS row to show in that catalog task?

are you having some mapping defined for that based on some MRVS variable and catalog task short description?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dolly M
Tera Guru

Yes, SC Task is created as per MRVS rows...there's no mapping required here. Just simply show 1 MRVS row in 1 SC Task. Once this is achieved, agents who will be working on this SC Task will have a look at MRVS row and do the needful. 

 

Dolly M
Tera Guru

@Ankur

Do you think if this is even possible ?