how can i import multiple badge information to servicenow for the badge integration ?
how can i import 1000+ badge information to the user badge in walkup experience ? is there any batch upload or can i just write to the table ?
Forum Posts
Announcement
Hi !My client wants to display an announcements on NOW mobile's home page similar to the announcements widget (same as in the picture). Does anyone have any solution?Any help would be appreciated. Thanks everyone !!!
Getting Undifened in a field
Hello community i have written a client script to set value of field from a reference field but i am getting undefined in that field . Here is the script ar getOEM = g_form.getReference('vendor', setTeamandCategory);function setTeamandCategory(getO...
Not able to find the service portal page
To make sure the test user is accessing the service portal, I created him and gave him the roles snc_external. Nevertheless, I have impersonated the test user. however, the program (Service portal) was invisible to me. I have also confirmed with anot...
Catalog Item: Employee Code Reservation
Hello All,I need help building this requirement, Please help. Objective:Develop a catalog item for Employee Codes Reservation to accommodate all potential combinations of AA999 & AA99 employee codes. Scenario Description:For employees associated, exi...
Calculated Formula indicator not showing up in Pivot Heatmap visualisation
Hello, I am creating a Performance Analytics Widget for a Custom Formula indicator. Below are the options selected:Type: PivotVisualization : HeatmapIndicator : Task Average Time1st Breakdown : Assignee2nd Breakdown : Task type. The widget is not get...
Does cell edit type client script work for forms where embedded lists are embedded?
As shown in the image, the list is embedded and displayed in the base record form.I created a cell edit type client script that runs when the value of the embedded list changes.Is it possible to show/hide tabs in the base record form with this client...
Resolved! if problem is created same time incident also create with problem description.
if the problem is created at the same time, an incident is also created with the problem description.
Resolved! how to get the RITM sys_id from req sys_id ? which table to look up from ?
how to get the RITM sys_id from req sys_id ? which table to look up from ? the goal is to get the sctask number from req number
Resolved! Hide the menu items in my tasks ESC portal
I have an requirement to hide menu items when clicking on the My tasks page.It should only be visible on Home page.Provide any insights if you have
How to hide a div tag from the sp portal
Hi Team ,I have customized the service portal in such a way that it has a separate "Your Cart" division where it displays the requested for information .But as per the requirement i am suppose to display it only for one catalog item called "Whitelist...
Script Include for specify dependency in engagement form
Hello, Is anyone know what best reference for writing a new ' script include ' for a related list 'issue' in engagement form. To specify the the scope entities and Risk/controls field to only be captured from the entities in engagement itself - pare...
Resolved! I want to restrict a user from the "assigned to" list in a change task.
So, I am implementing a doer-checker process for Change Management wherein the person who is the "Doer" of the change request cannot be the "Checker" of the change request. I created two automated change tasks (after the change request moves to Imple...
Resolved! How to create ribbon for various stages for Incident table
Hello Team, I am looking for some ideas to create ribbon as below for various stages of an Incident. (This is not OOB) Any tips/advice on how to create will be greatly appreciated. Thanks.
Managed Service Desk - Inhouse ITSM License
Hello All, I am currently leading on consolidation of three service desks ( all outsourced) for an organisation that has approximately 5K employees and has gone through a long period of M&A and divestment. Due to this business model, the organisatio...
