problem with work flow it is published and not getting checked out

keshav77
Tera Contributor

Hi All,

 

I am having one workflow which is in published state and is not getting checked out. I am trying to delete workflow version which is published but what that causing it delete complete work flow and I am trying another way making other version published  but still remain the same.

 

I am seeing this error in console while trying to check out that workflow -Uncaught TypeError: Cannot read properties of null (reading 'getElementsByTagName')
at klass._reload (WorkflowIncludes.jsx?v=10-11-2025_0527:278:36)
at klass._responseReceived (js_includes_doctype.jsx?v=10-11-2025_0527&lp=Mon_Oct_06_04_53_37_PDT_2025&c=52_1420:17831:13)
at klass._processReqChange (js_includes_doctype.jsx?v=10-11-2025_0527&lp=Mon_Oct_06_04_53_37_PDT_2025&c=52_1420:17658:15)

 

 

 

 

I am going through this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0812344  but this is not helpfull

 

@Ankur Bawiskar can you assist me in this 

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