Published policies are not executing from CMDB workspace
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3 weeks ago
Hi all, We do have some published policies. But those are not executing. Below image is just for reference.
How can we check the execution of the schedule jobs if they are there.
Thanks.
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3 weeks ago
Greetings @Obito . My initial observation is your screenshot (thank you for sharing) doesn't support your statement of "published policies". The screenshot shows ONE Data Manager policy in the Draft tab but it shows NO policies in the Published tab. When you have time, can you go back to this screen, click the Draft tab, and confirm if you see the policy you are expecting to see there? If your policy is still in the Draft state, you will need to open up the Policy, navigate through all of the pages within the Data Management policy wizard and click the Publish button. Once the policy has been published, then you can click into the Policy and be able to view Policy Execution Records as a related list. I hope this information is helpful!
View CMDB Data Manager policies • Australia ServiceNow AI Platform Capabilities • Docs | ServiceNow
