Put detail from a form in a catalog entry and email

johnrob18
Giga Guru

Trying to populate description field with various information from a form that uses a reference field.

Created a flow,  with Create Catalog Entry step shown below

The challenge is that the 'name' field selected is extracted from 'sys_user' and when resolved on the field show a long field and not the name. 

I need to create a task and an Email with the full details from the form including the names pulled through from a reference field

Have been advised to use the toggle for scripting but I do not know how to get all the information we need in the entry

johnrob18_0-1723445750035.png

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@johnrob18 

you can use Get Catalog variables step and then access the variable value and set it in description

the image cannot be seen properly

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Mega Patron

Your screenshot is too small to see exactly what you are doing. What do you mean with 'when resolved on the field show a long field and not the name'? You can get all information from the user record you want, just by dotwalking through the fields..


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark