question related to reference list magnifying glass.
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08-05-2024 05:00 AM
Hi All , My requirement was when user click on reference icon magnifying glass the list of record opens. In that the columns in the heading should set like mentioned in the task. but main thing is it should not change globally. i mean if same table was called in any reference field then in that field when user click on magnifying glass then it should display the default list layout. so is there any chance to do this?
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08-05-2024 05:56 AM
As long as it stays OOB, you can. But you are opening it in a view, so you will need to assure that views are never altered. And that's not going to happen, I can tell you from experience.
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08-05-2024 06:18 AM
@suresh kaliappa Please check the below kb article if it helps you:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116883
please mark my response as helpful👍and accept the solution✅ if it helps you,