Refreshing the NLU Models in an Instance

[Raj64]

Hello everyone,

I have multiple SN instances. All of the NLU models between the instances have become out of sync, i. e. the model on our dev instance is not the same as the one on our QA instance. We have always used update sets to transfer models from dev to QA.

My question is: How can I start fresh on our QA environment? I want the NLU models to be exactly the same on dev.

Thanks.

[Sujatha V M]

@Raj64  Kindly refer the below comment and link for your above scenario, 

https://www.servicenow.com/community/virtual-agent-nlu-articles/migrating-virtual-agent-and-nlu-betw...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[SK Chand Basha]

Hi @Raj64 

Refer this video 

https://youtu.be/ejo8Vcjq_BA?si=2aaV-vwE3Zs_bgC8

Mark it helpful and accept solution!! If this helps you to understand.