remove the "related task" tab from the agent workspace in servicenow

bhagatsonal
Tera Contributor

how remove the "related task" tab from the agent workspace in servicenow

2 REPLIES 2

GlideFather
Tera Patron

Hello @bhagatsonal,

 

it's easy, I will explain below how to achieve, just think twice if it is a good idea as this is default platform behaviour. Maybe you want to create a new view and change it for the other view... but it's up to you :))

 

Anyways, go to SOW and to any Interaction record, click the icon in right upper corner and then Configure page > Related tabs select a particular view and add/remove related tabs as you wish.

 

GlideFather_1-1761206578025.png

 

 

Thank you for accepting this as solution :)))

 

_____
No AI was used in the writing of this post. Pure #GlideFather only

bhagatsonal
Tera Contributor

Thank you 😉