Hi All,I'm having a record producer where I am using 2 checkboxes variables ,for both of them I checked mandatory checkbox.But when I submit the record producer form, even if 1 checkbox is selected then the record is getting submitted. But generally...
Hi everyone, Can I get advice if it would be ok to skip Vancouver and go directly to Washington? What are the pros and cons? Seeking wisdom and best practices. In the past we have always skipped a version without any issues and want to make sure that...
Hi All, I need to split the field message into two lines. textMsg = msg.replace(/\{0\}/g, "Mobile Phone: "+result.mobile_phone1).replace(/\{1\}/g, "Business Phone: "+result.phone);
As soon as you open an incident, it should show number of times,it has reopened in info message via client script in service now
How Can I add a Reject button in My Form widget?
i have integrated the Ms teams chat to ServiceNow, can you please help me on the below question -->chat pop options, when end user initiate the chat, chat invite option is going to the only available single agent only not for the every every agent. ...
Hi All, Once incident is closed survey notification will trigger to user(caller) email, in the same way.As soon as incident is closed survey notification should trigger in msteam (chat bot) for caller. kindly help to configure this setup.
Hello! I have a notification that I do when the assigned to adds a comment, so it should show the last comment he wrote and I need to make a glideRecord maul script for it. I made a function for it, but it doesn't work. Can someone help me write a sc...
Once create business application using transform map, in relationship how we can import parent child relationship with same name for both parent and child with different classesparent: business applicationchild: application servicetype: Consumes:: C...
Hi Guys, Can anyone please help me with the below query. I want to remove resolved state incidents from "Incident SLA and UPCOMINGS" in Overview of Service operations Workspace Home page.Not getting the solution for the above, any suggestions on this...
Hello! I seem to be getting an error on a Catalog Task of 'TypeError: Cannot read properties of null (reading 'rows')' - This only shows after loading and references the error being in a certain client script. I have narrowed the issue down to two l...
1. The notification is triggered when the "worknotes" field of a story has not been updated for more than 2 days by the assigned user in ServiceNow.2. The notification includes details of the inactive story and prompts the "assigned_to" user to revie...
Hello, we are currently implementing Advanced Work Assignment module for a customer. Their requirement is to use the tool for assigning Incidents, and Alerts coming from Event Management. However, em_alert table is not a Task-based table, and thus it...
Hello,I have a requirement for adding date in subject in scheduled report, how to add some dates?Example subject: ServiceNow Dump | (<from date> to <to date>)
Hello everyoneI created the form and I have a field that has reference table.So each time i click on the magnifying glass to select the item from the course name list, it comes back to me as "Created 2023-12-16 23:48:25"or the sys_id. I'm not sure wh...
