report shows change request created only 24 hours before Tuesday 10 AM.

[Aryan]

1. report shows change request created only 24 hours before Tuesday 10 AM.

2. report shows change request created only 24 hours before Thursday 10 AM.

[AndersBGS]

Hi @Aryan ,

For report one you can create the filter as below:

For report two, create as below:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Mark Manders]

How is this related to the Virtual Agent? 

And the solution is depending on your configuration. Are you only using one time zone?

If you schedule the report, you can run it at 10AM on Tuesday and Thursday and show every change created in the last 24 hours. This is not something you can set as condition on a report.