Hello,
I creates an inbound action for incident creation but when i tried to test it, I manually creates received email in instance but it didnt work . Unfortunately in dev env we don't have mailbox for receiving emails. So I creates manually new email record, set like received, type new and press reprocess email, but this email is automaticaly added to "junk" not "received". So i think it was not processed. In email log i found record about skipping other inbound action but no record about my inbound action for incident creating. I tried to add gs.log to inbound action script but didn't find any record in system logs so i think my inbound action was not started.
Do you have any advise guys? Thanks
