Request for Assistance – Personal Developer Instance (PDI) Not Provisioned

[gopimuppuri]

Hi ServiceNow Developer Support Team,

I hope you're doing well.

I requested a Personal Developer Instance (PDI) two days ago through the ServiceNow Developer Portal. However, my request is still showing as "Waitlisted for instance," and I have not yet been assigned an instance.

I understand that there may be high demand for PDIs, but I wanted to check if you could provide an update on the status of my request or let me know if there is anything further I need to do.

I am currently preparing for ServiceNow development practice and certification, so access to a PDI would be greatly appreciated.

Thank you for your time and assistance. I look forward to your response.

Best regards,

Gopi Muppuri

[Tanushree Maiti · Accepted solution]

Hi @gopimuppuri 

Many community members are facing the same issue.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

[gopimuppuri]

I completely understand that there is high demand for PDIs at the moment. However, I am currently preparing for interviews and hands-on practice, and having access to a Personal Developer Instance is very important for me.

If possible, I kindly request that my PDI be provisioned as soon as possible. I would greatly appreciate any assistance or update regarding my request.