Requirement

[Yajna Yadla]

Hi Guys & folks,

We have received the request, regarding data source.

Requirement is when user send email to particular email address with attachment.

Finance request should be create and fields should be populated automatically with excel sheet data (which is end user mention the details in excel sheet) like name, email, ect......

How to meet this requirement?
Could you please suggest us.
Is it possible to meet this via flow designer? if yes, How?

Thanks in Advance,
Yajna Yadla

[Mark Manders]

Create a forward to your ServiceNow system on the mail address and create an inbound email flow to handle your logic. So yes, this can be done through flow designer.

[Yajna Yadla]

Hi Mark,

We have implemented as you said but we stocked at data.
Means data is not loading and data is not populated in finance request.
How can we proceed?

[Mark Manders]

If you need data from an excel to be loaded into a ServiceNow table, you should create an import set table and load the data through a transform map.