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‎08-06-2024 04:50 AM
Hello,
I've a field in a catalog item which shows the published knowledge articles as below
Here, I want to restrict the field 'KB Article' to show the articles which are published and the article size doesn't exceed 1KB.
Is this possbile? Can anyone help me with this?
Thanks in Advance!
Prashanthi Sathri
Solved! Go to Solution.
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‎08-06-2024 11:51 PM
By default: a list collector will have the option to have more records. If it just needs to be one, make it a reference field. To both you can apply reference qualifiers to limit the options that are returned, but limiting a list field to only have one entry would be a weird thing to do, since the reference field option is there as well.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎08-06-2024 05:19 AM
Ehm... a 'size doesn't matter' joke is easily made now, but without joking: how do you define the size of an article? Next to that, a 2 line article can be even more valuable than an encyclopedia of information (although with html and all fields it could still be larger than 1kb).
What is your reason for this requirement? What kind of articles don't you want to show and how do you know that the size of 1kb is the threshold?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎08-06-2024 05:36 AM
Apologies, its my bad.
The requirement is revised by the requester. This is a catalog request where I've to select only one article per a request. Currently, I am able to select multiple knowledge articles for a single request as you can see in the picture. How can I achieve this? I'm thinking that to change the type of field from 'List collector' to 'Reference'.
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‎08-06-2024 11:51 PM
By default: a list collector will have the option to have more records. If it just needs to be one, make it a reference field. To both you can apply reference qualifiers to limit the options that are returned, but limiting a list field to only have one entry would be a weird thing to do, since the reference field option is there as well.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark