I have written a client script to populate the location is REQ form the location is getting populated in form view but the location is not getting populated in List view. How can this be fixed.
I would like to remove the problem task interceptor in Service Operation Workspace which is shown below, whenever user clicks on "Create Problem Task" the interceptor should not be visible and directly open new problem task record.
HI, I have created on change client script to hide particular field based on choice value like if i select 1 then 1 filed need to display if 2 then other two filed need to display like that refer the code .and i have checked task view and catalog vie...
Hi, I have created a widget with an HTML form on it, when the form is submitted it should checkout a Service Catalog item. I have it working with the older `Cart API` but I noticed in the script include for it, it states: This has been deprecated. P...
Client Script Code - function onLoad() { // Initialize GlideAjax with the 'callerUtilsAjax' processor var ga = new GlideAjax("callerUtilsAjax"); ga.addParam("sysparm_name", 'getName'); ga.addParam("sysparm_caller", 'Prithvi Ramesh'); ...
Hi,While checking test connection on Microsoft Defender for End Point Service Graph Connector u, we are getting below error. 1. Error:Unable to make a connection to Defender API call. Please check your credential configuration. Check system log for ...
Hi All, I'm configuring a custom greeting for a Retail customer that wants to shows different setup topics based on their user's location type (Store/Corporate/Warehouse). I'm trying to use the Advanced Condition mode and I have written the following...
Hi Team , Need to show only Assignment Group whom I am part of for the Story Table.We have a Assignment Group (inherited from Task) , if logged in user is from Group1 with 3 Group Member , He/She can only change for his group and not to other group....
" Enter an account or consumer in customer order " error while selecting a product offering from the service portal. I am currently building a portal for SOM i.e. sales and order management for telecoms and needed to display the product catalog for u...
hi would anyone be prepared to share the recommended approach to restricting article updates to authors or those with the knowledge manager role? As I understand it this isnt provided out of the box. Thanks!
Hi, How to create service account to call API. I need to create service account to call API an read all records from catalog item. There is catalog item called 'ABC' and I need to read all records from that table and that record are stored in one ta...
Hi, all Today, I am working with the "Auto-populate" tab while creating a variable. I am using this feature to reference a field on my sys_user table, User Type. This is working as intended, with one exception. When the field is auto-populated on my ...
Hello,I'm working in virtual agent.My requirement is to change or edit the written at the search bar above the virtual agent topic list.How can I do that.Instead of 'Start typing to filter the list of topics below...' written I want to add sentence....
Hi experts,we have a requirement to create and train clustering solution in Predictive intelligence.Question: After training, how user/ agent would access the clustering solution. Would they open access from backend like admins do?
