Risk Assessment for change
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yesterday
I have a requirement to configure risk assessment for change.
I have enable risk assessment plugins (Plugin id: com.snc.change_management.risk_assessment)
what I need to do to configure it, I have some questionnaire to replace.
which are the scripts used to find risk value?
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yesterday
Hi @Hafsa1
Plugin that you have enabled is correct, still you can check this https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/change-management/t...
Also please check out: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822274
https://www.servicenow.com/community/developer-articles/how-to-script-a-change-risk-assessment/ta-p/...
For setting up Assessment questionnaire follow steps mentioned in https://www.servicenow.com/community/developer-forum/change-risk-assessment-setup/m-p/1460013
To understand Risk Assessment For change please go through these Videos very well explained by @Dr Atul G- LNG
https://www.youtube.com/watch?v=JF9GgcoqMac
https://www.youtube.com/watch?v=0gdkXuN9KFc
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If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna
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yesterday
Hi @Hafsa1 ,
I got this requirement before please check below solution
Please navigate to All> Change > Administrator> Risk Assessment
Open the record and check the related list
Open related list record "Change Risk Assessment Category" and in this related list you will find the question of risk assessment
Change Request table
Please mark my answer correct and helpful if this works for you
Thanks and Regards,
Sarthak
