Collaborate tab in workspaces

[Elena Spıru]

Hello,

In SOW, on the incident form there is the collaborate tab

 I want the same thing for the problem form and if it is possible for SOW and CSM/FSM workspace.

Any ideas?

Thank you,
Elena

[Ankur Bawiskar]

@Elena Spıru 

check these links

Configuring Contextual Side Panel Tab in CSM Configurable workspace 

CSM/FSM configurable workspace contextual sidebar actions 

Configure contextual side panel tabs in Service Operations Workspace 

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[Elena Spıru]

For SOW I've noticed with Yokohama upgrade a new script include appears SOWContextualPanelProblemVisibility which adds the colaborate tab for problem record.

But for CSM nothing exists related to contextual panel.

[Ankur Bawiskar]

@Elena Spıru 

did you check the links I shared, it will tell you how to add new contextual side panel action

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Elena Spıru 

Hope you are doing good.

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