Same stockroom for mutiple locations

[srinivas0v]

We have a scenario where the location records are more granular. In some scenarios, we would like to have the same stockroom for different locations. Is this possible with the OOB ITAM plugin without HAM? Thanks.

[Amitoj Wadhera]

Hi @srinivas0v ,

Yes, it is possible to have the same stockroom for different locations in ServiceNow using the Out-of-the-Box (OOB) IT Asset Management (ITAM) plugin without requiring the Hardware Asset Management (HAM) module. ServiceNow's ITSM capabilities allow you to associate multiple locations with a single stockroom. 

Practical Example

Let’s assume you have the following scenario:

• Locations: New York Office, Boston Office, Chicago Office
• Stockroom: East Coast Stockroom

You want all three locations to be served by the "East Coast Stockroom".

1. Create the East Coast Stockroom

   • Navigate to Inventory > Stockrooms.
   • Click on New, enter "East Coast Stockroom" as the name, and save the record.

2. Associate Locations with the East Coast Stockroom

   • On the "East Coast Stockroom" record, scroll down to the Related Lists section.
   • Add "New York Office", "Boston Office", and "Chicago Office" to the locations related list.

3. Create a Stock Rule (if needed)

   • Navigate to Inventory > Stock Rules.
   • Click on New to create a stock rule.
   • Set the conditions to include locations "New York Office", "Boston Office", and "Chicago Office".
   • Specify "East Coast Stockroom" as the stockroom for these locations.

If you find my response helpful, please consider marking it as the 'Accepted Solution' and giving it a 'Helpful' rating. Your feedback not only supports the community but also encourages me to continue providing valuable assistance.

Thanks,

Amitoj Wadhera

[srinivas0v]

@Amitoj Wadhera  Thanks for the response.

However, locations are not available as Related Lists. I verified if I could configure them as well, but they are not available OOB.

[Carmen Pesce]

Hi, were you able to get the Service Location relate list?
Thanks