Scheduled email sent null attachment with warning "The sender does not have access to this report"

[harshal001]

Report Name: Net Monthly Service Catalog Tasks Overview
Problem: Scheduled email sent null attachment with warning "The sender does not have access to this report"

• The report "Net Monthly Service Catalog Tasks Overview" is domain-specific to Net
• When "Run as" user is not from the Net domain, the scheduled job cannot access report data
• System generates null attachment with error message: "The sender does not have access to this report"
• Before Run as user is system admin which have all required role but not from Net domain. to resolve this issue, we have change run as user with XYZ user who is from Net domain. after Australia release, we face this issue.

Anyone has idea about this issue. If yes need your help to understand the issue.

Thank You

#servicenow

[drbob]

I can't speak specifically to an Australia upgrade but there is definitely and ACL type out there for running of reports against data - "read" doesn't cut it, there's something like "report on". Try adding an ACL for that table that gives the user you are running the report as that access.