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Service Now Mobile agent

spectura77
Tera Contributor

Hi Experts,

I am trying to configure reports on mobile, I can add the report on the home screen but when I click on the report it does not show me the incident list.  

I have created a data item and added data item to the applet and configured it to the home screen of now mobile.  

spectura77_0-1703179452874.png

spectura77_1-1703179559747.png

But while click on all unassigned tickets

 

spectura77_2-1703179882505.png

It is taking me to a blank page, instead of showing me the incident list.

 

spectura77_3-1703179953881.png

 

Any suggestions/solutions how can i resolve this issue.

 

Note: The same is happening when i configured All active tickets, which is seen above the All-active tickets

Thanks 

 

 

 

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