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Service Portal - Hide user information on header menu.

Bruno Moreira1
Tera Contributor

Hi Every Body

 

How can i Hide user information on header menu ? 

 

BrunoMoreira1_0-1762954142730.png

 

Is there any possibility that the header menu may not be displayed or be displayed without any options, including the logo, on a portal built with Service Portal?

 

thanks.

 

8 REPLIES 8

@Bruno Moreira1 

I don't think it's a valid business requirement to hide.

If you still want then this "Stock Header" widget renders that

1) Clone that OOTB widget and make changes and then add that again on your portal theme

somewhere around here you can complete hide that HTML element

AnkurBawiskar_2-1762958957325.png

 

2) theme record where you need to add your newly created widget from step 1

AnkurBawiskar_1-1762958892295.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Bruno Moreira1 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Bruno Moreira1 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sarthak Kashyap
Mega Sage

Hi @Bruno Moreira1 ,

 

I checked for your requirement in stock header widget CSS class called - toggle-dropdown add one more style called display:none;

SarthakKashyap_0-1762961470934.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak