ServiceNow and SailPoint Identity Security Cloud Integration
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12-10-2024 05:45 PM - edited 12-18-2024 12:02 PM
Hi team
We are looking to integrate ServiceNow and SailPoint's identity security cloud to manage access request from both the platforms.
What we need to achieve:
1. To be able to manage access from ServiceNow side, which redirects the provisioning process to SailPoint.
2. To be able to create tickets in ServiceNow when managing access from SailPoint side [for non-connected systems]
3. To aggregate ServiceNow data [accounts and other entitlements] into SailPoint.
In order to achieve the above, I see the following plugins in the ServiceNow store.
- SailPoint for Service Desk
- SailPoint Identity Governance Connector
- SailPoint Identity Security Cloud Service Catalog
Can anyone please help me in identifying what plugins from the list above are required in order for all the use cases mentioned above to be met?
Thanks in advance.
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01-14-2025 04:22 AM - edited 01-14-2025 06:12 AM
That was already clear to me.
What is not clear to me is how to configure Sailpoint side as well.
I can only find docs about Native search. I cannot believe there is nothing documented about it. (ref to this Sailpoint page, let me know if I'm missing something https://documentation.sailpoint.com/connectors/servicenow/service_catalog/help/common/snow/serviceno... )
