servicenow reference field empty in list view but showing on record

[irfanhabeeb]

I have a custom created table u_cmdb_ci_api_partner which is a child of cmdb_ci table . And a 'u_partner_name' field referencing core_company table . Also there is before insert & update BR to populate partner app name from partner name field . 

BR 

(function executeRule(current, previous /*null when async*/) {

    if (current.u_partner_name || current.u_api_master) {

        // Get Partner App Name from Company

        if (current.u_partner_name) {

            var company = new GlideRecord('core_company');

            if (company.get(current.u_partner_name)) {

                gs.log("partner name"+current.u_partner_name);

                current.u_partner_app_name = company.u_partner_app_name;

            }

        }

        // Set Name field

        current.name = current.u_partner_name.getDisplayValue() + " " +

                       current.u_api_master.getDisplayValue();

    }

})(current, previous);

To check the Br when i tried to edit partner name  from list it is not saving and showing as empty. when go to the certain record and explictly save a value it is hsown on the record form and value(partner app name ) is getting populated. Still in the list view partner name is empty .

Action Result

Form	shows value
Save	looks saved
List view	empty
List edit	clears value

[Tanushree Maiti]

hi @irfanhabeeb 

did you refresh your page after enable the sys_properties it is true/false field . value you need to set as true.

[irfanhabeeb]

Yes I did and also logged out & in .

[Tanushree Maiti]

Hi @irfanhabeeb 

Which version you are checking. I did check in Zurich PDI and its working!

[irfanhabeeb]

I am at yokohoma.

[Ankur Bawiskar]

@irfanhabeeb 

are you testing the list functionality in native or workspace?

share some screenshots

Did you add log in your BR and see if it's getting triggered when you set field from List?