Hi Community Members,
I have currently implemented Virtual Agent and using ServiceNow as an NLU provider for intent and utterance combination but now I want to integrate Virtual Agent with IBM Watson to further include Watson capabilities in the VA chat experience.
Kindly, share your thoughts, steps, or relevant links via which I can implement this.
Moreover, I am following the steps mentioned in the below URL but I am still facing difficulty to navigate even in step 1: Configure IBM Watson Assistant.
https://docs.servicenow.com/bundle/quebec-now-intelligence/page/administer/virtual-agent/task/config...
Note: I have created an account at https://cloud.ibm.com/ as well.
Thanks and Regards,
Manal AQUIL
