servicenow

[venkatamahesh]

If the current incident is a child incident, add a info message with a clickable parent incident number.

[venkatamahesh]

function onLoad() {

    //Type appropriate comment here, and begin script below

    var parent = g_form.getReference('parent_incident', parentFunc);

    function parentFunc(parent) {

        var p = g_form.getValue('parent_incident');

        if (p != "") {

            g_form.addInfoMessage('This is a child incident of ' + '<ahref = \'https://dev64478.service-now.com/nav_to.do?uri = incident.do ? sys_id = ' + parent.sys_id + '\'target = \'_blank\'>' + parent.number + '</a>');

        }

    }

}

[Harish Bainsla]

Hi use onload client script

function onLoad() {

    if (g_form.getValue('parent_incident') != '') {

        var parentIncidentNumber = g_form.getValue('parent_incident');

        var link = '<a href="' + parentIncidentNumber + '">' + parentIncidentNumber + '</a>';

        var message = 'This incident is related to parent incident: ' + link;

        g_form.addInfoMessage(message);

    }

check below screenshot its working i try on my pdi

[_Gaurav]

Hi @venkatamahesh 

Just write a display business rule where the condition should be parent incident is not empty and in the script section add the below-mentioned script.
Conditon

Script

var link = '<a href="incident.do?sys_id='+current.parent_incident+'"> '+current.parent_incident.number+' </a>';

var message = gs.getMessage('Parent incident') + ' ' + link + ' ';

gs.addInfoMessage(message);

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks!