Set the Catalog Item variables of that particular case created in Flow designer

[Sruthi18]

Hi ,

How do I set the values of the catalog item variables in Flow designer.

Requirement :

There is a flow with 10 approvals. After each Approval step , I have to Update the comments given by the approver in the variable of a created case. [Variables are on the case form which needs to be auto populated from the flow].

Please help ! 

Thanks.

[Sujatha V M]

@Sruthi18 Please refer the below link for setting the values to variables using flow designer. 

https://www.servicenow.com/community/now-platform-forum/setting-or-updating-variables-in-flow-design...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Sruthi18]

@Sujatha V M , That link is for RITM ..but my requirement is for one of the case table.

[Sujatha V M]

@Sruthi18 Please have the below link as reference for your requirement. Based on the table details  mentioned in the comments you can check if in your case. 

https://www.servicenow.com/community/csm-forum/how-to-get-case-variable-details-from-table-case-sn/m...

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[Sruthi18]

@Sujatha V M  This link is for the reporting. But my question is to update the case record variables through flow.

Thanks.