standard change proposal not showing template values

[Abhilash]

standard change proposal not showing template values, it just keeps on loading

 

[AshishKM]

Hi @Abhilash , 

Please check the other template , if that are also in same loading situation otherwise you have check change proposal if there are some reference fields ( like configuration item or ci class ) which is causing this loading issue. 

You can remove the reference field and re-try.

-Thanks,

AshishKM

[abhilash5]

other template is loading fine and there is no reference field as well. but one think i noticed is there is another proposal with same template name however we have cancelled it but still values are not loading in the reported template

[AshishKM]

there may be some reason, system is finding two template with same name and unable to determine which is to use for proposal. You can try to rename the cancel one and test it again.